Contact Us

Contact Us
If you have any queries relating to your order or any of our products, our specialist customer service team will be happy to help you.
However, we have set up a number of pages that may help you solve your query - you may wish to consult these before contacting us:
Please quote the subject of your enquiry, order reference (if applicable), customer number, postcode and telephone number in all correspondence.
Please note that we will NEVER supply your telephone number or email address to a third party. Please also note, some calls may be recorded for training purposes.
- By Post
- Customer Care
- The Factory Skate Shop
- 15 Balunie Drive
- Dundee
- Angus
- DD4 8PS
- By Phone
- Tel: 01382 509586
- Mon-Fri 9am - 6pm
- Sat-Sun 10am - 6pm
- Please note times may vary during Bank Holidays and quiet periods
By Email
Please quote the subject of your enquiry, your order reference, customer number, postcode and telephone number in all correspondence. Please select the email address most appropriate to your enquiry.
For queries relating to orders: john@factoryskatepark.com (Please do not send orders to us via email with your credit card details)
For technical advice about a product you have purchased: john@factoryskatepark.com
Press Enquiries
For Press enquiries, image requests, or PR please contact our john@factoryskatepark.com





