Contact Us

 

Contact Us

If you have any queries relating to your order or any of our products, our specialist customer service team will be happy to help you.

However, we have set up a number of pages that may help you solve your query - you may wish to consult these before contacting us:

Please quote the subject of your enquiry, order reference (if applicable), customer number, postcode and telephone number in all correspondence.

Please note that we will NEVER supply your telephone number or email address to a third party. Please also note, some calls may be recorded for training purposes.

 

By Post
Customer Care
The Factory Skate Shop
15 Balunie Drive
Dundee
Angus
DD4 8PS

 

 

By Phone
Tel: 01382 509586
Mon-Fri 9am - 6pm
Sat-Sun 10am - 6pm
Please note times may vary during Bank Holidays and quiet periods

 


By Email

Please quote the subject of your enquiry, your order reference, customer number, postcode and telephone number in all correspondence. Please select the email address most appropriate to your enquiry.

For queries relating to orders: john@factoryskatepark.com (Please do not send orders to us via email with your credit card details)

For technical advice about a product you have purchased: john@factoryskatepark.com

Press Enquiries

For Press enquiries, image requests, or PR please contact our john@factoryskatepark.com